Last updated: June 1, 2026
You can delete your account and erase your data from The Getting Ahead Guidebook at any time. This page explains exactly how it works.
Option 1 — Delete from Inside the App (Fastest)
- Sign in at app.thegettingaheadguidebook.com (or in our iOS/Android app).
- Open the drawer menu → Settings.
- Tap Delete Account.
- Confirm your password.
- You’ll see a confirmation screen. Your account is immediately deactivated.
Option 2 — Email Request
If you can’t access the app for any reason, email us from the address on your account:
support@thegettingaheadguidebook.com
Subject line: Account Deletion Request
We will verify ownership and process the deletion within 5 business days.
What Happens After You Request Deletion
Day 0 — Immediate
- Your account is deactivated and you are signed out.
- You cannot sign in.
- Your Stripe subscription is cancelled (no further charges).
- You receive a confirmation email.
Days 1–30 — Grace Period
- Your data is held in a restorable state.
- If you change your mind, email us and we will restore your account at no cost.
- After 30 days, restoration is no longer possible.
Day 31 — Permanent Deletion
- All your personal data is permanently deleted from our production database.
- Receipt images, budget data, transactions, and categories are erased.
- Your email is removed from our mailing lists.
- Automated backups containing your data expire within an additional 30 days.
What We Keep After Deletion
We retain minimal records required by law:
- Stripe invoice records (kept by Stripe for 7 years per US tax law — we only retain the email address linked to those invoices, not your app data).
- Aggregated, anonymized usage statistics that cannot be linked to you personally.
Changed Your Mind?
Within the 30-day grace period, email support@thegettingaheadguidebook.com and we’ll restore your account immediately with all data intact. After 30 days, deletion is permanent and cannot be undone — you would need to create a new account and start fresh.
Questions
Personal Solutions Northwest, LLC
59014 Glacier Avenue
Saint Helens, Oregon 97051
support@thegettingaheadguidebook.com